AltusHost is a European Web Hosting Company with HQ in Amsterdam, Netherlands - Since 2008. Thousands of Happy Customers all around the globe are our best reference. Unlike many of our competitors, we do not rent or resell from a larger provider. We are using our own hardware and network infrastructure. The benefit of this is that we are in full control of all we use to deliver...
I have been a customer of Altus Host for the past three years and have been more than satisfied with their services. I have a dedicated server with them and I have found them to be extremely reliable. Their support staff is always available and they are always willing to help whenever I have any questions or issues. The servers are always up and running and I have never had any downtime. Their prices are also very competitive and I have found them to be significantly cheaper than many other hosting providers. All in all, I would highly recommend Altus Host to anyone looking for a reliable hosting provider.
AltusHost B.V. is an excellent hosting company that provides reliable, secure and affordable hosting solutions for businesses of all sizes. Their dedicated servers offer excellent performance, with the latest hardware and operating systems, and their virtual private servers are perfect for those looking for a cost-effective solution. They also offer a wide range of additional services, such as domain registration, web design, and technical support. Their customer service team is friendly, knowledgeable and quick to respond to inquiries. Overall, AltusHost B.V. is a great hosting provider with a commitment to providing the best in hosting services. It's easy to see why they're a popular choice for businesses of all sizes.
I had a large job for AltusHost (dedicated server including migration from a few hundred websites from another server that not even used cPanel). I now have a dedicated custom server according to my requirements and budget from AltusHost and I'm very happy with it.
I really have to say that the support is absolutely outstanding!
The response time to requests is extremely fast, issues are tackled immediately and you also consistently get updates on what is being worked on. In the end all issues have been resolved.
Thank you very much for your review! We are so glad to hear that you are satisfied with our migration support, the feedback only pushes us to keep improving in the future. Looking forward to our cooperation for many more years to come!
We use more than one service from AltusHost and are on the whole pleased. The reliability of the service is good and the responsiveness of the support team is good.
The annoyances are the complete lack of telephone support, this can be a problem when you have an issue because you have to wait for the support emails, most of the time it's quicker to just speak on the phone.
The online portal is good for basic things, but many times I've had to raise a support ticket for things which really should be available for self-service. I think some work on the portal would help reduce the need to for support tickets which in-turn would get a higher overall score.
Thank you for sharing your experience with us. Your feedback on areas of improvement will be helpful for us to continue to improve our offerings. We will give our best to improve our score next time! :)
I moved to AltusHost 2 years ago and since them I am happy with their Technical Support which is always available to help me. Pricewise is realistic with the quality of their service. There are cheaper alternative but then you get what you pay. I am having a sharing virtual server which is super and my website is working well. So far so good so I hope to stay with them for years to come.
Thank you very much for your honest review! We are always happy to hear sincere feedback from our customers. Hope you will stay with us for many years to come!
Awesome host. Never had any issues with them and their supprt was very quick to respond.
I had issues with a few plugins being marked as viruses but they were not. I re-uploaded them after consulting with the plugin owners which somehow fixed the issue. After that, all good.
Thank you for your feedback! It is always nice to hear our customers worked out the issues they had, as we are always here to provide you with fast and quality support. Thank you for acknowledging that our server speed is as fast as we claim it to be. Hope you will stay with us for many years to come!
Very happy with Altus. I have 2 VPSs in different locations, everything works as expected. Customer care replies promptly and is willing to fix any issues fast. Control Panel is exceptionally clear and intuitive to use.
Thank you for your review! It is fantastic to hear you have such good words for our support, and are happy with your user experience. Hope you will grow your business and need more support from us, maybe from a new location, so you can make sure our other server locations work as well. Looking forward to our continuing cooperation!
I switched to Altus a few years back and whilst I pay more the quality improvement has been worth it. Support is very active and responsive - would recommend to anyone interested in the Shared hosting service.
Thank you for your review! It is great to hear we meet your expectations, and that you were not disappointed. This only pushes us to be better, and improve our services and support!
Altus Host is reliable, user-friendly and good value-for-money
Altus Host has the answers to all your questions, and is willing to provide guidance even to non-IT experts. Their skilled, efficient and super polite staff are there to help you, whenever you need them. Highly recommended!
Thank you very much for your review! We are always there to provide support for our customers, no matter how tech-savvy they are. It is great to hear you are satisfied with our support, we will keep up the good work.