they do not have enough backup services - including internet. the whole network fails for hours, several times, because of the 'internet'. this should not happen, not at this level, where they are selling dedicated servers. we have clients, we can't tell them 'the internet is gone' when their internet (even local internet of the datacenter area is working). this is not acceptable, their entire website fails as well. as I type this their entire network, website and my server are down