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Hosting at every level
HostXNow has been in business since 2009, and they have been providing their customers with a diverse set of hosting options almost sine day one. They have multiple data centers in the UK, which is where the bulk of their business comes from. For US customers, they also have a data center in New Jersey.
While many hosting companies these days seem to try to focus most of their efforts on one type of hosting, such as shared or dedicated servers, this company goes the opposite route. They offer almost every type of hosting out there so you can choose exactly what you want. This includes shared hosting, managed and unmanaged VPS hosting, semi-dedicated servers, dedicated servers and reseller hosting options too. While this can make it difficult for the average hosting customer to pick the right one, it is nice to have all the options.
Overall this is a very good hosting company with lots to offer. The important thing when considering this company is to really take your time to make sure you get the right hosting package for your specific needs.
Uptime & Reliability
Reliable hosting with 99.9% guarantee
HostXNow comes with the industry standard 99.9% uptime guarantee. In the event that your hosting drops for more than that, you just have to contact their support teams and they will give you a credit on your next bill. It was not immediately clear how much of a credit you can get, which normally means it is somewhere around an hour of credit and goes up from there depending on the impact.
Their data centers all seem to be top of the line, which helps to ensure your sites won't go down. They do a good job at watching for hardware or network failures and using redundant connections and on-site hardware to get you back up as quickly as possible.
Custom features for every level
When you go to the 'features page' of this company you will see that it is fairly extensive. Each hosting type has its own list of features that come included with it, as well as some optional items like SSL certificates.
For example, shared hosting customers will get instant setup, unlimited domains, secure email and more. Move up to semi-dedicated options and you get a boost to the amount of disk space and bandwidth, and a variety of other perks. VPS hosting comes with a dedicated IP address, as does the other higher level packages.
In addition to their hosting services, they also offer offsite backup for important personal or professional data.
Good support and a lot of free information
The support teams are staffed 24/7, including live chat, but phone support is only available during business hours for the most part. They do have a nice ticketing system that will get a fast response in most cases.
They also have a great knowledge base that will help you to avoid common mistakes and fix some problems on your own. Their list of video tutorials is very long and useful, especially for beginners looking to learn.
Standard pricing for all options
As you look through all the different hosting packages that they offer, you'll quickly see that the prices are right in line with what you would expect for the services they provide. For most people, the price won't attract or put them off. Some of the extras, like SSL certificates, are available at slightly lower prices than you typically find them with other companies, so that may be a consideration.
Nice hosting with plenty of choices
There isn't' too much negative to say about this company. When looking through the reviews of current and former customers it seems that most of them are quite happy. There were a few complaints about slow load speeds with some of their shared packages. This is a common complaint with shared hosting and is normally an indication that the servers are oversold.
- Easy to upgrade to a higher package as your site grows
- Data centers in UK and US
- Stable hosting with 99.9% uptime guarantee
- Money back guarantee
- Potentially too many packages to choose from, especially for newer website owners