Questionable business practices as well as lousy support Our original hosting company, IXWEBHOSTING "sold" our accounts to Verio (without our permission) and moved our websites and emails. After the "move", all our emails went from unlimited accounts to 500mb (exceeding by 185% according to them... but they will sell us an upgrade to 2GB for $10 per email address if we want). And because we "exceed" limits... they shut them down. Took almost a week to get it fixed. Also, after the move, all our business websites crashed. That took 2 weeks to get them back up.
Their tech support, is lousy. Every issue takes 20-30 minutes then they say "we have to create a ticket for a higher up technician".... and that can take 24-48 hours. Allegedly they will inform you by email when whatever the issue is fixed... haven't gotten any emails from them, ever, for 6 tickets in 2 weeks.
We WILL be looking for a new permanent and BETTER hosting company... very very soon.
