Support: real answers/solutions!
Almost always in less than 1 hour.
Not your "we will come back to you within 24 hours".
ears of not only giving me great support as per the hosting plans.
When I sometimes ask for advice for optimal webperformance on my end (so not on the server side),
I get that extra bonus as well.
And these days FOC upgrades from the old SATA packages to the new SSD packages :-)
In other words: 040hosting keeps on updating what they have on offer: without me loosing sleep on it.
Almost without me noticing it...
Almost: as the speed of my sites keeps on going up.
Summarized: 13 years of headache-less hosting!
I moved to liquid web with 3 dedicated…
I moved to liquid web with 3 dedicated servers early in 2019. Less than 2 weeks after...展开
I moved, I requested a look at a PCI scan via the helpdesk as I had been told it was NO PROBLEM after asking extensive questions. However, my salesperson either lied or fully misunderstood the information she was relaying back and forth... NOT SUPPORTED. I raised hell and she came up with a compromise of pasted the report in to a helpdesk ticket. I agreed, moving clients is no joke across 3 dedicated servers. Now less than a year later they will not even honer he workaround.
Aside from that the service is adequate, not fast support and certainly not the most experienced, but adequate.