Our time with 1&1 was truly shocking. We chose managed cloud hosting which would go down for days at a time. Numerous cal...展开
ls to support only to be eventually told "It's old infrastructure, you're best off moving to a different service" we did move. Away from the company. The support is terrible outside of UK GMT (where we got to learn everyone in the UK support centre by name)! Chat boxes unanswered and support responses unhelpful. Sad but true. Even sadder that a company like this remains in business making large sums of undeserved money.
As you can see many peoples sites etc. were breached and corrupt. I had proved to them and demanded the log files and it show...展开
ed it was not on my side. There are big issues with their platform. When the new company bought them they started mystery charges and attempted to bill me for emails and hosting yearly instead of monthly. They also added mystery charges to my email accounts. It is near impossible to get support and I have had days of down time while they "update" their Zimbra or some virtual or router. Outrageous. I have been with them an very long time and used to have a great experience when Jared was in charge. I will not use them any longer and have left their platform for something more stable.