Let me start off by saying that this hosting company is not for most people. You don't want to use them for a normal blog or ...展开
startup site. If you operate a very large site or a corporate webpage that you want to ensure has excellent uptime, however, this company can help. They aren't the cheapest option out tthere, but they have servers all around the world so you can easily serve all your customers. The support is first class and they are there to help you with anything you need. If you need the best co-location services, you will want to look at Peer1.
I signed up to get 1&1 wifi installed in my flat, the first thing I had to do was check the availability of their services at...展开
this address, for this I used their website, they approved of my location and allowed me to order the internet. I then proceed to pay the router and temporary usb stick in order to have wifi until they complete the installation. These things arrived within two days. For the next month and a half I kept receiving generic emails apologizing for delays or emails asking where in the building exactly my flat was located. They have also at some point sent me an email saying they could not send me what they need for installation because I gave them a wrong address and things could not be delivered, even though I had received the router with no issues several weeks earlier. I received at least 5 same emails to which I all responded. When I said I do not want to receive this same email anymore, I received a letter with the same questions, with the addition of them telling me that the flat number I gave them does not exist and I made a mistake. I then contacted my landlord, just to check, and the number was correct. I told them this, they replied that their services are not available for my address even though the initial check said otherwise, said sorry and requested I send the router back. That is 2 months of paying for their prepaid usb stick and the router, not getting internet installed in my flat, for them to just absolutely nonchalantly say that they will not do it. I am absolutely disappointed and would not recommend dealing with them.
Funnily, after they suspended my contract, I still received generic emails ensuring me someone will come to install the internet within the next week.
I have been using the on-demand server offering for a number of years. They just announced in June that the service will be d...展开
iscontinued by the end of September. No compensation, no assistance, no reason, poor communications, no method of converting. I have been forced to go to another vendor and rebuild the server from scratch at great expense (4 days effort). Will never consider this organization again.
The whole point of using a cloud service is that they take care of the infrastructure and ensure its availability. By cancelling the service on short notice and without reason, it is like the service has crashed. The only consolation is that I got 3 months notice. It was a good thing I was not in the middle of a major project.
Turns out the new vendor was cheaper.