très bon choix, jamais de problèmes, vraiment la tranquillité...
They are out to get you!
DSL Internet service, 1&1
Whatever happened to the old fashioned days, where you pay for something and are satisfied with...展开
your purchase?? I guarantee you this is not what 1&1 stands for. They are cheats. If you do not check every bill they charge you for, you will discover too late that they are over charging you. And when asked, they will inform you, that you only have 8 weeks to report it. EX. You have a contract that stated you pay for the router for 2 years and then its yours. At 1&1 they do not automatically stop collecting the router charge after 2 yrs, unless u call them. Even after calling, they inform you, that you have to tell them to cancel it, otherwise they don't. When you tell them to cancel it, they tell you that they will have to put you in a new binding contract for 2 more extra years. And when you refuse, they say you have to stay in that old contract and pay the 5 extra euros. A more stupid system, I have not encountered. They seem cheaper and perhaps are cheaper than other providers, for that you get rude customer service, rules that make no sense and best believe they will try to charge you and take more money every chance they get. Run away. 1&1 is horrible!!!
And if you are about to get in it... please read the fine print!! The smaller the letters, the more important the message!
I purchsed a domain name. They rejected my payment for no obvious reason. When I raised the issue with the support team. They...展开
told me to purchase it again. Also, they told me to upload my Photo ID (ID , Dirver's License etc). I'm wandering why would they require this?
Anyhow, I sent them my National Identity Card and still I'm waiting for them to complete the process. Here is the exact email I recieved
"Dear Gandi customer,
Thank you for your mail.
Unfortunately, we have not been able to complete your order as requested.
Note that you will need to start your order over again in order for it
to be once more entered into our database.
To avoid another issue we require a copy of a legal and valid photo ID
(passport, drivers' license, national ID card) of the person who has
been declared as the registrant/owner of your Gandi handle
You may send these documents to us in PDF or JPG format by replying to
We remind you that by agreeing to Gandi's contract, you committed your
contacts and yourself to always provide full, accurate and reliable
If needed, to know how how to change your personal data, please click on
this link : http://wiki.gandi.net/en/contacts/update
Gandi Abuse team