The most unbelievable experience I have had with any host... and I've had bad experiences with hosting companies before!
n.ch informed me there was scheduled maintenance. During this maintenance there was a power outage. Due to the power outage my server operating system was corrupted and was unable to boot. The technical team told me this was my problem and I needed to fix it. I would need to do an entire server reset and start again. All that data completely lost.
So in summary they absolutely destroyed my server then refused to help.
I believe the reason they refused to help is because they did not know how to solve the problem.
Thank god I have another backup server with another host in the USA. I was able to switch my sites over to that server instantly and only lost 12 hours of data.
Never in a million years will I use Green.CH again.
This is a total disaster for me. I bought their hosting plan, I spent tons of hours making my website and doing online resear...展开
ch. It went pretty well on the first month. On the start of the second month, I received a notification by saying that my account has been suspended. I called their hotline and they asked me to call back tomorrow. I called back the next day and they said my account has been red flagged and asked me to send all the documents. I sent all the documents they requested. After they verified my passport, IC card and everything. They said my account has been terminated by mistake and they offer me to issue a voucher. They said all the data has been deleted and I have to start over. I mean. WHAT THE FISH. It is not my mistake. IT IS THEIR MISTAKE. I was a nice guy, still fine. I told them I will start over creating my website again. I created a new 1&1 account coz they asked me to. Then they said If i want to use the same domain name, I have to pay 150 USD. This is too much. I already made business with my domain and a lot of my customers are using my website. THIS IS A TOTAL SCAM. Please stay away from 1&1. Thank you.