DSL Internet service, 1&1
Whatever happened to the old fashioned days, where you pay for something and are satisfied with...展开
your purchase?? I guarantee you this is not what 1&1 stands for. They are cheats. If you do not check every bill they charge you for, you will discover too late that they are over charging you. And when asked, they will inform you, that you only have 8 weeks to report it. EX. You have a contract that stated you pay for the router for 2 years and then its yours. At 1&1 they do not automatically stop collecting the router charge after 2 yrs, unless u call them. Even after calling, they inform you, that you have to tell them to cancel it, otherwise they don't. When you tell them to cancel it, they tell you that they will have to put you in a new binding contract for 2 more extra years. And when you refuse, they say you have to stay in that old contract and pay the 5 extra euros. A more stupid system, I have not encountered. They seem cheaper and perhaps are cheaper than other providers, for that you get rude customer service, rules that make no sense and best believe they will try to charge you and take more money every chance they get. Run away. 1&1 is horrible!!!
And if you are about to get in it... please read the fine print!! The smaller the letters, the more important the message!
I have taken a co-location service with i2k2 networks - https://www.i2k2.com/
I have co-located several lakhs worth of server...展开
and networking equipment with them.
I have clearly stated to i2k2 about my requirements, both in writing and in phone calls.
They have initially falsely represented their capabilities and said that they already had infrastructure to meet my requirements. I installed my hardware in their rack in the Netmagic Electronic City DC at end of December and found that they were below requirements for network speed - I informed them immediately, they said at the start of Jan that they had to do hardware upgrades, saying it would be done by end of Jan. Their CEO, Rahul Aggarwal, has not returned any of my emails since 24th February 2020 where I prove through network tests that they have not met my clearly stated requirements. I have sent them further emails informing them I wish to retrieve my hardware and cease using their service, which they have not responded to. They have caused me frustration, headaches and loss of sleep, they have affected my performance during a crucial job interview that I gave for AWS on 13th February 2020. They are a waste of time and money and the worst company I have ever wasted my time and money on, they do not bother to communicate with their clients. They don't seem to have any customer support team, their CEO handles support related tasks for some unimaginable reason.