I host 2 sites , which I've had for more than 2 years. Had no problems and in fact, I once registered a site and then cancell...展开
ed it a day later. They refunded me promptly, no problems. I have also communicated with their customer service several times and they have been very helpful whenevr I need the help. I would happily reccommend them...
Our time with 1&1 was truly shocking. We chose managed cloud hosting which would go down for days at a time. Numerous cal...展开
ls to support only to be eventually told "It's old infrastructure, you're best off moving to a different service" we did move. Away from the company. The support is terrible outside of UK GMT (where we got to learn everyone in the UK support centre by name)! Chat boxes unanswered and support responses unhelpful. Sad but true. Even sadder that a company like this remains in business making large sums of undeserved money.
I host a bunch of domain names (26, but only a few are used). I have a package (Hosting Professional Plus) where you can host...展开
unlimited domains (with a maximum of 200Gb).
For that account I pay about €89,- per year excluding tax (of course you have to pay extra for the extra domain names themselves). Now they 'upgraded' their packages. Now you can host only 10 domains with their top Guru package. Apart from all the hassle of spitting everything into 3 seperate accounts, I'm going to have to pay €551,- per year now.
In their mail they said 'With this change we focus on the needs and priorities of our customers.'
I was very happy with One.com, and would happily have give 5 stars all over the board. But now I'm going to move all my sites to another hoster.