We're hosting multiple server clusters at Vautron Rechenzentrum AG. The support is the best we've ever had, tickets are usual...展开
ly resolved after some hours. Network performance is great (no outages during the last years). The prices for our servers, clusters and domains are very fair. The best thing is that they do not charge additional costs for their great support.
To sum it up: We're very happy with Vautron and can highly recommend them!
Our time with 1&1 was truly shocking. We chose managed cloud hosting which would go down for days at a time. Numerous cal...展开
ls to support only to be eventually told "It's old infrastructure, you're best off moving to a different service" we did move. Away from the company. The support is terrible outside of UK GMT (where we got to learn everyone in the UK support centre by name)! Chat boxes unanswered and support responses unhelpful. Sad but true. Even sadder that a company like this remains in business making large sums of undeserved money.