If like me, the constant Wordpress updates and login attempts are driving you insane then I strongly recommend switching to 3...展开
4SP. I have found both their support and hosting to be first class! It's great to know I have a team of Wordpress experts behind me to support me as I continue to launch more and more sites. Over time I am recommending all my customers move their sites over, it really is a no brainer! Thanks 34SP, awesome!
I am very impressed with your services and I can't thank you enough for saving all my data as I struggled to upload an old ba...展开
As everyone in the chats shows consultant, I also had a conversations with the CEO, cant remember the name, but that's impressive that even he offered up his time over the weekend and added some hours to assist. Not sure of your infrastructure and how many consultants/system administrators you have, but it definitely works, as I didn't have to repeat myself over and over, and the support just happened. (MAGIC)
Also a special thanks to the 1st consultant that assisted me and I was lucky enough to get her a second time on Sunday (Nana). Thank you for the useful information you provided which assured me that the move is a great idea I'm sure this will benefit my business in the long run as this is my 1st whm server and opening new doors for me that I was planning to reach into only later this year.
We had the same bad experience described below. The support staff seem to be on autopilot and nobody takes responsibility. Ev...展开
en when we brought the problem to the attention of the Director, it was completely dismissed and passed right back down to the same support staff for more slow, obtuse questions. The technical faults were disappointing - being left waiting for 3 weeks without email is not acceptable - but the way it was handled, with constant attempts to blame us and wriggle out of dealing with it, was truly appalling. We ended up having to move all our sites to another host in the middle of a very inconvenient time - we were just getting nowhere with 34SP. They used to be very good, and we often recommended them to others over the years, but prices went up and service quality went down. Now they have completely lost their way. Best avoided.
Can't be summarised any better than this:
"Constant technical issues and the engineers take days to get back to you. They never concede that anything is their fault when it always is. No-one takes responsibility for anything and complaints just get moved about and nothing is resolved. I would not recommend them to anyone."
I subscribed with them for 6 months during the first month of service and encountered many problems that I cannot count every...展开
minute. I go to the support to take an apology from them and hours to solve the problem in the servers they have. They are fraudsters. I asked for a backup copy of my sites. Absolutely
This invoice was fully paid on Dec 4th, 2020 14:23:20 PM.
I only used 6 months, and I never had a single day without a server error