I have never faced any server downtime on my 3 websites hosted by A2hosting. Also, technical support is marvelous and very very prompt.
Worst sales practices ...
I recently tried out A2 hosting for a personal fan site. The site received more traffic than I had anticipated and I needed t...展开
o upgrade. No one could tell me what level I should upgrade to based on the traffic the server was receiving, so I just bumped it up to the next level. The pricing ended up being more than what they told me it would be. So when I realized I would upgrade yet again to the next level, I was talking to their sales support and asked for an EXACT quote of the price I would have to pay if I upgraded. The salesperson said "Considering recent your renewal invoice payment- those funds can pay for the first month of hosting, leaving you $6.02 credit for the renewal invoice" This is a direct quote. So imagine my confusion when I went to upgrade and they tried charging me $8 for the upgrade. When I asked them about it, they continued to just tell me that I was misunderstanding what the sales rep had told me. Read that line and tell me how it could be interpreted as anything other than "upgrading is free, and you will have $6 credit towards next month". Ridiculous service, and I definitely won't be renewing.
I will never use they services again, never! Support is very bad! Very slow answer. And they register , publicdomainregistry....展开
com write me email on thusday , the want some documents like id and etc. the email go my spam folder and thursday i receive email from ititch that they suspended my email! When i write them, they answer me that thet couln’t do nothing and to contact this publicdomainregistry. And all the problems become that i write wrong address on the company. And is not wrong, just is virtual. So i will never use they services any more. They don’t protect you, don’t stand behind they clients.