IX! I was not sure how to add a review in your site, I was truly disappointed by some of the reviews
I read in some other sit...展开
es. First, I would like to start by saying, you have always taken care of me, from allowing me to know
months in advance if my domain's expiring, or hosting my site and allowing me enough time to have the year cost. Your company has always set a high standard with my small business when I first started with you nine years ago. My technical helper, Mandy helped me set up my website
with your help. She was very pleased with your company, she used it for her own site. That sold me immediately. Your fees are very reasonable, and the few times I had to be on the phone with you, you have had a friendly staff answering phones and helping with unique questions. A while
ago, I was helped in a very personal way about what to put in certain areas in my site. This person, was remarkable and funny too. She helped me with my wordpress site, by mentioning one or two things I never thought I would know on my own. I don't remember her name, but we laughed and
joked a little. Left a very pleasant image of your company.
There is always a unique person on the other side of the line when I have called. I believe this company has taken very good care of all our sites, by updating it, and taking no more than 24 hours to update living it safe and protecting it from harm. Thank you Ixwebhosting, you are truly an
amazing company to be associated with.
I recently tried out A2 hosting for a personal fan site. The site received more traffic than I had anticipated and I needed t...展开
o upgrade. No one could tell me what level I should upgrade to based on the traffic the server was receiving, so I just bumped it up to the next level. The pricing ended up being more than what they told me it would be. So when I realized I would upgrade yet again to the next level, I was talking to their sales support and asked for an EXACT quote of the price I would have to pay if I upgraded. The salesperson said "Considering recent your renewal invoice payment- those funds can pay for the first month of hosting, leaving you $6.02 credit for the renewal invoice" This is a direct quote. So imagine my confusion when I went to upgrade and they tried charging me $8 for the upgrade. When I asked them about it, they continued to just tell me that I was misunderstanding what the sales rep had told me. Read that line and tell me how it could be interpreted as anything other than "upgrading is free, and you will have $6 credit towards next month". Ridiculous service, and I definitely won't be renewing.