I have never faced any server downtime on my 3 websites hosted by A2hosting. Also, technical support is marvelous and very very prompt.
we bought basic server pack with microhost . they told 24 hr service fully secured nd high speed no down time etc..... but th...展开
e day one after receiving payment , we could not able to contact ny person or service support properly. when ever we called only one person named mamtha attened the call and never listen what we say and simple ask to sen mail. but even after sent many mails to request solve our problem... still no response. all our site has been attacked by virus and 1000 of spam mails come to our email ids. when we ask the web experts ,they told ,its due to poor service security. after sales the sales person named navin vanished or no more . we tried his mobile number 9899980752 more than 100 times for the past one month but ?????????????????????? when call support only mamtha attened and answered roughly and irresponsible ??????/ since we didnt get proper support only we changed our service provider . but now we feel that they are 1000000000000000000000000000000000000000 thousand times far better then your service . if you are not able to solve our problem, please return our money we will withdraw your service immediately .
I recently tried out A2 hosting for a personal fan site. The site received more traffic than I had anticipated and I needed t...展开
o upgrade. No one could tell me what level I should upgrade to based on the traffic the server was receiving, so I just bumped it up to the next level. The pricing ended up being more than what they told me it would be. So when I realized I would upgrade yet again to the next level, I was talking to their sales support and asked for an EXACT quote of the price I would have to pay if I upgraded. The salesperson said "Considering recent your renewal invoice payment- those funds can pay for the first month of hosting, leaving you $6.02 credit for the renewal invoice" This is a direct quote. So imagine my confusion when I went to upgrade and they tried charging me $8 for the upgrade. When I asked them about it, they continued to just tell me that I was misunderstanding what the sales rep had told me. Read that line and tell me how it could be interpreted as anything other than "upgrading is free, and you will have $6 credit towards next month". Ridiculous service, and I definitely won't be renewing.
this is very sad to any say, any IT company can take decision to switch over with new product and old customer not getting se...展开
rvice. i am struggling very hard with this company. i feel dont host your remote server also. may be they will get good project and they stop this service also. i am trying to connect this company last from one month, no one is revert back and replaying my mail.