I had previously used a2hosting for wordpress and it worked great. However, recently I tried to move my node/express website ...展开
from heroku to a2 and it got as bad as it could get. First of all It says it costs $4.90/month, but when purchased it, I had to, for someone reason, pay $7, thought I initially thought it'll be alright, later I realized It was only for the 1st month, and after that I'll have to pay $13/ month. That's straight cheating, I would've sued them if it had happened in a larger scale. And I think it's currently true for php/wordpress hosting as well.
Furthermore, documentation for node is very very bad, I was initially very gald as someone was giving node hosting at reasonable price, but hey nothing is free.
I had a plan with them, 2GB VPS, paying $2.99. This month, i paid the bill. When i checked my bank account statement, i was c...展开
harged twice by them (you can check the image in the link):
So i decided to create a claim in Paypal, and it was approved, to revert one of the charges. Suddenly, i cannot access to my applications hosted in the VPS. I thought it was a maintenance window so i tried to access the management portal in servercheap.net. For my surprise, my account didn't exist.
Then, i contacted servercheap.net through his contact form, and half an hour later i got this email:
Your server has been deleted and your account closed. We do not do business with customer who open paypal payment disputes.
Servercheap.NET Sales & Support
Like us on Facebook: https://facebook.com/servercheap.hosting
Follow us on Twitter: https://twitter.com/ServerCheapNET"
What kind of company is this? For filing a claim in Paypal they automatically deleted my server and my account, without considering the data i have there or applications. Why didn't they try to contact me first to solve the issue? If there was a misunderstanding i would happily reverted the claim or pay back if needed. This is the worst service i've received ever by a VPS company. I will never do business with them again. That's an unprofessional way to proceed. Delete customer information without letting customer know about it.