I accidentally deleted my entire website (my fault), and my backups weren't working properly, but they managed to provide a b...展开
ackup and support within record time. Saved me from a panic attack. Truly appreciate that! Some cons: a bit slower than my previous BlueHost, but definitely far less expensive. Also uses the latest MySQL on VPS only, not shared hosting.
Moved over to Host Papa from another hosting provider.
Initial setup and getting logged into cPanel was very straight forward...展开
Staff and Support agents were all very helpful to my many questions.
I have reached out to Hostpapa support a number of times and asked about enabling a couple of extra features on my sites server and all iqueries were answered and taken care of straight away.
Really happy with Hostpapa 3 year hosting subscription pricing.
Since I've been using this hosting I've had a lot of problems with resource allocation to my site, a lot of errors regarding ...展开
caching and connection to database even in moments when user count is at it's lowest, it seems like those errors are in the moments when their US based company has the highest user connections. After one such crash I wasn't able to get my backup because they do not make full backups and afterwards suggested me to pay for it extra or do it manually. It seems that business shared plan is as overloaded as they basic shared plans.
And now they just terminated my websites and asked for me to join cloudflare, to point my DNS there so i can reduce the load of my page because they are saying that my page has made a big impact on their servers even though they can't provide me logs with data that could prove that and I haven't received any warnings regarding high load. My website is now offline for 3 days. I have to wait for CloudFlare support because I cannot change DNS myself there. So I have no clue for how long time my sites will be offline. Support doesn't respond to my questions regarding refunds of lost time and they just force me to register at CloudFlare and say that if I don't do that my site will be removed. I think that since Arvixe is a partner of CloudFlare this is just a scam to get more customers to CloudFlare. Because I've been running my script for 8 years on multiple hostings and never had a such problem with high loads.
I’m from asian region, I was using lunarpage hosting for my domain and my clients’, yesterday all the webmail and the cpanel ...展开
stop working. I sent email to the support which usually will reply within an hour, No reply till 12 hours later. They replied that my server was migrated to Hostpapa, need to change some settings to make thing works!!! And the fix was not working!!!! And I’m still waiting for reply to help me fix it!!!