I accidentally deleted my entire website (my fault), and my backups weren't working properly, but they managed to provide a b...展开
ackup and support within record time. Saved me from a panic attack. Truly appreciate that! Some cons: a bit slower than my previous BlueHost, but definitely far less expensive. Also uses the latest MySQL on VPS only, not shared hosting.
I only bought a domain in Masterweb because it was relatively cheaper than other registrars. I was confused to setup so that ...展开
my domain was connected to GitHub, but thanks to the help of the customer service, especially the Technical Support section, my website was finally accessible as well, and I got new knowledge. Thank you for the help
I had experienced tough situations like the site is down for 3 days chasing their support for resolution. They removed phone ...展开
support, chat support as well. Now chat support is coming back but I can bet they can not understand anything you say. Now the pricing is increased showing the greatest support they are offering :) Joke of the day...
I definitely do not recommend Arvixe hosting... I have to take a shot in migrating to a better service.
The Masterweb service is becoming increasingly unreliable. Currently there is an outage every 2nd day, some outages lasting f...展开
or several hours. Support is quick to respond, but very slow to fix their server issues, and does not provide updates, not even notifications if they have a known outage. I would really not recommend Masterweb to host any important websites or business critical services.