I accidentally deleted my entire website (my fault), and my backups weren't working properly, but they managed to provide a b...展开
ackup and support within record time. Saved me from a panic attack. Truly appreciate that! Some cons: a bit slower than my previous BlueHost, but definitely far less expensive. Also uses the latest MySQL on VPS only, not shared hosting.
Been using their service for a long time. Great experience. Total customer support and services are top notch.
If only there was a mi...
For 5 days I have been trying resolve the issues with the websites I have with Arvixe, in the end the only solution appears t...展开
o be, delete and start again. That would be OK but I need to keep the 5 year email history, you'd think that would be simple and also that Arvixe would want to help clean the 1700 malware files attracted to my 3 NEW site in 3 days. Alas no!!!
Apparently a reset means the backup taken monthly, weekly and daily are also deleted, BUT that depend who you speak to on chat,. some appear to think its possible to restore from the back up, and frankly logic would hope so.! The backup I took created abuse warning and then the account was suspended for abuse of a GB quota that isn't written anywhere and is supposed to be "unlimited".. The solution; I have to download the files via FTP, the certificates arvixe has for the site are 1 year old so the FTP keep stopping, 5 days later and I am still working on getting the files downloaded. WINSC works better than filezilla because of the cert issue.
Lets hope I can get this resolved. It could have been so simple, if they'd done from their side.. it would have probably taken an hour or two.
In short: STAY AWAY, WELL AWAY.
Oh 2/10 is still too high
I have been using R3esolution for several years now after having gone through one unreliable host after another. At first blu...展开
sh, R3esolution may seem more expensive than other hosts; however, their VPS options turn out to be remarkably affordable when you consider that you have segregated resources so you aren't competing against hundreds or thousands of other websites for the same memory and CPU cycles.
For the server purist you can setup pretty much any Linux distro you like and configure it from the ground up. OR, if you prefer, you can take advantage of their Fully Managed solutions that include cPanel and pro-active monitoring so that, in the event that something does go down (which it almost never does), the Heroic Support Team has often fixed it before you even notice it.
Speaking of the Heroic Support team, they are amazing. I haven't needed to contact them often, but when I do, they are the most responsive support staff I've ever encountered at a hosting company. Whereas previous hosting companies would barely explain how to do more complex things, R3esolution's Heroic Support has not only explained the process to me, but actually done a lot of the work on my behalf.
I really couldn't be happier with R3esolution.