I accidentally deleted my entire website (my fault), and my backups weren't working properly, but they managed to provide a backup and support within ...
record time. Saved me from a panic attack. Truly appreciate that! Some cons: a bit slower than my previous BlueHost, but definitely far less expensive. Also uses the latest MySQL on VPS only, not shared hosting.
Over the last year, the service from Arvixe has been horrendous. There have been server outages that have lasted from hours to almost a week. Technica...
l Support staff is incompetent. Additionally, they do not read the messages that one sends in chat. As for generating a trouble ticket, I generated a trouble ticket on Dec. 30, 2022 at 8:30am Central Time. They did not respond until January 3, 2023 at 9:05am stating there was no problem. Well. NO SH*T, Sherlock. The server reappeared sometime after 21:00 on Saturday, December 31, 2022. Even though the server shared057.arvixe.com died sometime on December 29. There are no reports that anything was wrong with the server. Plus, Arvixe raises their rates every year once you are stupid enough to purchase a service. Things were good in 2015, yet the service and support has rapidly declined since 2019. At one time, I hosted 10 domains on Arvixe. Because of poor service I moved them to another hosting service. Will move the last three this month.
This the first hosting company on this world that their system will automatically renew some service in this case my hosting, 2 days before of real re...
newal date and in this case is at April 22 instead of April 24
At other hosting companies i have example on same day to i can cancel my hosting, example my hosting will expire at 24.4.2023 and if i not renew till that day my hosting will be cancelled automatically or renewed automatically if i set like that.
They follow some refund policy. Refund policy that system can renew my service 2 days before real date??? !!! ARE YOU JOKING ME?!!
I asked them to refund my money, they refused three times
People stay away from this company,very bad in the way that make customer frustrated.