I've been with Asphostportal for quite a few years, wherever I've had questions with my hosting packages, web domains, or wan...展开
t to change any details, their support has always been excellent and quick at providing a solution for me.
I know that customer service can be hit and miss other providers, both from friends and other providers I've used before, but for the last few years I'd never go through anyone but Asphostportal for anything web related because I can trust in the support afterwards.
Thoroughly recommend the company if you're looking for anything that they can offer you, if you ever have an issue with anything, their support will really seek to solve your issue quickly and keep you informed as they go.
There are always going to be instances with any host where the First Tier person you're dealing with simply doesn't know how ...展开
to help you, or maybe even doesn't want to take the time. I've had a few of those even at InMotion. But the vast majority of the time, the First Tier people want to be helpful, they are knowledgeable, and when they don't have an immediate answer they will do their best to get one from their higher tier technicians. The rare times I've had a problem that I knew was not caused by my own coding, I've been very pleased with their response time and their willingness to help. I've been with them since 2013 and I can recall only one time where the person blamed it on my code immediately without bothering to do any research. Of course it turned out that it **wasn't** my code -- it was a glitch in an htaccess file that was apparently caused by CPanel. I never touch htaccess so I knew it wasn't something that I'd done. The second person I talked with was much more helpful and he troubleshooted the file, told me the problem, and he fixed it himself. That is awesome service!
Poor server Still my website is down
for update dot net verion they charge extra 15$. they should provide latest version.
Do Not Use InMotion Ho...
I recently recommended InMotionHosting's (WordPress Hosting - WP-2000s) to a few clients. I thought I was providing a superio...展开
r product to what they previously were using (GoDaddy).
Boy I was wrong. Front-end performance is so-so, but nothing exceptional. BUT where I was flabbergasted was their back-end performance.
I went upload 11 images into WordPress. These images totaled 11.2 MB. It took over SEVEN minutes to upload those 11 images. The CPU usage in cPanel was maxed out. So while I was waiting for these to upload, I went to my personal website, logged-in, and uploaded the same 11 images in less than 60 seconds. (I'm using A2Hosting on a mid-level plan that is comparable "on paper" to the InMotionHosting WP2000s plan).
I reached out to InMotionHosting support and in summary was told that "Speeds Vary" on the backend. Which translates "Sorry, You're Out of Luck, so pay 4 times as much for our VPS hosting".
I wouldn't recommend them to anyone.