I have hosted 3 sites with Asphostportal and recommend them as my first pick, my top reasons are because of the speed and the...展开
level of support that you get, within 10-15 minutes they will reply you back, they will also install scripts and help you until you are happy. I needed SSL installation and they guided me to install Let's Encrypt through control panel. It was working, it only took 5 minutes to install it.
If I have problem with database installation or some script not working, they will help you for sure within a very speedy time frame also. Price is slightly above the average I think, but when I look at the costs for all the help and support I get, I think it is worth it.
Their support didn't give the attention I needed. The server hour was wrong and they didn't want to update it. On the top of ...展开
that, if you're planning on sending emails from your application, be ready to pay for the business email package.
To finalize, they gave me some DNSs to update on my domain company that make my application go offline.
Server side backups, simple right? Not with Inmotion
I´ve contacted them four times, the first tier is completely useless, th...展开
ey´ll keep you waiting around one hour just to start the chat with your, then they´ll waste another hour of your time until someone realises they don´t know how to handle the failure and they´ll tell you that they´ve done something, if that doesn´t work call in a few days time
When you´ve done that a couple of times, of course you don´t buy it anymore and you want to talk to someone also, someone that knows something or can provide a solution, that´ll cost you another hour of waiting at least, once I could talk to another operator, he couldn´t do anything but he knew what he was talking about. He escalated to the team that really knows and they will send me an email, when the issue was fixed.
I received the email, customer support also contacted me apologising and all that but the issue hasn´t been resolved even though the technical team said all was working fine.
So I contacted them again, of course the first two hours wasted again (one waiting, one with the no clue guy) and I got the usual solution, call another day,
I said I am not leaving until get a solution, supervisor, another operator... something but I´m tired of wasting my time. They hang up on me, just like that
I am changing hosts