I have been with Blacknight for at least 10 years and I've set up and transferred various domains to and from. I have always ...展开
found them to be absolutely excellent and their Support is the best support I have seen from any company for any product or service, ever! I hold Blacknight up as the Gold Standard. The Support staff at Blacknight are always friendly and professional and more to the point, very knowledgeable.
I was new to the host servers world. I was reading a lot of comments from different places and I also contacted others asking...展开
for questions. When I first contacted them, they solved all my questions in 3 minutes. (It took me weeks to get an idea from the products offers by others but this guys were supper effective). They explained to me everything in baby words and the offered specific support in Wordpress that I needed, email hosting, etc. Whenever I have a question the guys reply back on the chat in 2 seconds. They carefully look into the issues but what I really appreciate the most is that they give you recommendations when the issue is not from the proper host server, but from other suppliers, or places where I could find information to fix the issues on my own. Sometimes I feel a bit stupid for asking my baby questions, but Support guys are extremely nice and helpful and always there to help. Which is much appreciated specially when you are launching a website.
Regarding the pricing, you get an initial launching special price, which is also very well received, because it gives you time to launch your website and settle down during the first year. And regarding the features, and I am still learning because there are so many available that sometimes is overwhelming (in a good sense). For none English speaking customers, they are very patience, and carefully look into your questions despite those could be not very well formulated (in English, I mean).
They have exceeded my expectations so far and I am very grateful for their support. THANKS GUYS!!!
Easily the worst host in Ireland, I'm currently moving sites with PHP 5.4, and constantly get hack issues from folks on BK. T...展开
he CP they operate is around 10+ years and still mind numbing to use. Support want you off the ticket asap. No server upgrades, nothing good I can say here. They are not cheap either you get a legacy setup with no real cpanel or any proper admin setup.
today i did order a request from the chat online service, and the answer of one of your employees was : 'do you even have cre...展开
dit card in morocco' what kind of service is that ? her name i believe is Alexandra, and she did close the conversation right away after writing this, and the problem is that i didn't say anything, this is my email : email@example.com