I moved my 15 sites to KH, I got the reseller account. I wanted WHM, free SSL, and Awesome support. KH does not have a tech n...展开
umber but it is not needed. Once a ticket is generated, the rest of the support is thru email. Their respose time is fast. I went thru some growing pains and became a thorn in their paw for a few days. They stuck it out, responded appropiatly and when they called me out to fix the issue on my end, the light bulb finally went off and all is good. I then built a WordPress multisite with 8 sites, i was having an obscure issue and tech support found something i may not of figured out. I am a Known Host expert now thanks to the team working with me.
I have previously chosen to work with KH for a previous job as a webmaster for 6 online magazines.
Nothing but Paise for Known Host
( I was not paid nor have I received any compensation for this review. lol )
I bought a vps package with this company, for a website that ran for years on shared hosting, but i got a vps because i inten...展开
ded to move more webs in same place.
The site went down nearly every friday, causing many hours downtime, and it came back only after contacting their support. They claimed its due to cpu usage, but i think it was just so to convince me to buy bigger vps pack, because cpu, ram and hdd where way over what was needed. Their support is total shit, i never had such bad customer service experience in my entire 20y career. Operator was ignoring my messages and never gave me a real solution to anything, just server reset. I never knew if he was investigating anything or i was waiting for nothing, so confusing and bad for business.
AVOID AVOID AVOID