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Century Link 对比 Kamatera

Comparison
比较选项 浏览 Century Link 浏览 Kamatera
定价
1项主机方案 21项主机方案
起步价 ¥0 / 月 ¥26 / 月
免费域名
赠券
用户评分
1.6
4.9
可靠性 1.6
5.0
定价 1.7
4.8
用户体验 1.7
4.9
技术支持 1.5
4.9
功能 1.6
4.8
用户评论
13 评论 128 评论
最新好评
Retention Team
sharon weinreis,
10
After one and one half years I finally got a hold of an employee that really had customer service skills. The employee's name is Josh and his ID number is AB51320. I really want him to be honored by upper management for sendi... 展开 ng a check that was due to me for over one and a half years. He followed thru with the correct departments and got the job done. I had experience with employees hanging up on me, telling me they didn't give that type of refund, and shutting down the communication on line. Please give Josh a raise-he makes up for the employees that are just at work to collect their pay checks, and don't plan on really helping the public..Thanks Josh 收起
Was really satisfied
Nal Bec,
10
Contacted them on Live Chat. Asked for help. Their agent gave me all the info I asked for (and more) . Was patient. Great service. Will make business with them again.
最新差评
Worst Customer Service Imaginable
Nicholas S. Casale,
2.0
Centurylink's customer service is so terrible that I would rather slam my fingers in a car door than have to call them. I recently tried to schedule an installation of Centurylink's internet service in my home. I had original... 展开 ly scheduled the installation for a Wednesday, but promptly discovered that the Wednesday was not open. I thought it might not be too hard to fix the problem because the representative I'd been speaking to promised that he would send me an email with my customer number, and I could simply reply to that. I never received the email he promised, and thus did not have my customer number. So, I called Centurylink to get the installation date moved, it took forever to get a hold of a human being (their electronic system didn't have options to accommodate my particular problem), spoke with a representative, who then transferred me to a different representative, who then said that he had moved the appointment to Friday for me. Two days later, I received a call from Centurylink confirming with me that the appointment was moved. On the Wednesday in question, I received a call from someone working for Centurylink saying that he was ready to perform the install and was trying to get a hold of me. I cancelled the so-called "service," because I have no intention of paying $60 per month for the torture of having to deal with such utter incompetence and poor customer-service.
Worse yet, I had previously been a Centurylink customer once before (you'd think I would have learned my lesson). During my first time with Centurylink, they told me the monthly price was going to be one thing, then started progressively sending me larger and larger bills each month with no explanation for why they were so high. When I called customer service and managed to get through to someone they fixed it for me and promised that it would never happen again. It happened again. And again. I might not have cared much about the billing problems if it weren't for the fact that customer service was so impossible to get a hold of. I think this charlatan company banks on that, knowing that they can charge their customers extra and up to a certain point the customers would rather just pay the extra money rather than have to deal with Centurylink "customer service."
Bah! They should pay US for what we go through to deal with their customer service. I hope this company either goes through a massive overhaul soon or simply goes under like it should. It is rotten, and there aren't enough hateful words in the English language to express how low my esteem for this company really is. There are only two ways I would EVER sign on with Centurylink again: 1. If I was offered a MASSIVE discount to make up for their poor service, or 2. If they underwent the affore-mentioned overhaul and fixed the issues with their customer service.
收起
Incompetent and rude support
Slavko Lazovski,
4.4
Not recommended.
Support feels rude and apply obsessive marketing, like "Hey, I don't get, why you don't want to give me your mail, no spam guaranteed".
At the end i didn't manage to connect any of my credit cards for unknown... 展开 reason. They said i should write to billing team for manual card connection. Previously not problem with this cards for any services. 收起
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Data Centers
6中的3项
北美洲
欧洲
亚洲
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南美洲
非洲及中东
技术支持
6中的3项 6中的3项
在线交流
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知识库
支持的CMS
9中的0项 9中的5项
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PHP
Java
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Perl
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3中的0项 3中的3项
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6中的1项 6中的1项
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