I've been using them for a couple of years now and can honestly say that they have been the absolute best hosting that I have...展开
ever used. Each and every time that I have contacted support, they have been quick to reply, gone above and beyond by taking the time to either explain to me what to do or they have fixed my problems and then explained to me how they fixed it. My sites have always been online except when I jacked them up. And then when I contacted support to help me get them back online... they have always helped me and have never made me feel bad about doing stupid things to screw up my site. Believe me when I say that I have used their support system on multiple occasions. But I have learned so much by them because they took time out of their busy schedule to help me and explain to me. I have nothing but great things to say about their support team! And for the naysayers reading this, I am not affiliated with them in any way except for being a customer. If you are looking for a great hosting provider... give them a try. They are the best that I have used and I have tried several over the years.
Totally unacceptable speed even it is the beginner plan, just like useless if the loading time is such slow...
I still emphasize that I still cannot use your Live Chat service.
I need help with many technical issues. But every time i ne...展开
ed support, i have to create a ticket and wait for a reply.
This is very inconvenient for me and not true for the service package I bought.
In addition, I find my website browsing speed is not good either. It's quite slow.
Therefore, if I do not have Live Chat Support and cannot guarantee the connection speed, I will need a refund for this service.