I decided to try Chemicloud, switching from Siteground.
As I saw the review here that it seems that Chemicloud is reliable, f...展开
ast and most importantly good support.
The first best thing is, their support help me in migrating all of Wordpress website over.
Then setting was the rest of the stuff was pretty easy.
A few days back, my site was experiencing high resources usage volume without any changes in plugin/themes.
I went into panic as I rely on my website for operations and sales.
Luckily, their support was really good, they make effort to help me figure out what went wrong and got the issue fix.
I think that this will be the main reason I believe I will keep on using Chemicloud in the future, as many other hosting do not, and will not look into issue that is a website error, to many other hosting company, their services is within the hosting boundaries only.
But Chemicloud make sure your website works, hosting works and I can be in peace of mind, therefore, Chemicloud rocks!
I am also happy impressed with the service they provide though been a free web hosting forever as promised to us. My account ...展开
was cancelled yet with one email they activated my account. This is called true service to customers. I will surely buy a paid hosting once my blog is ready in the free hosting to upgrade the services. Their customer care team is very helpful and friendly.
One of their support agents changed by mistake the setup of a website that was not on my account. Their support agents do not...展开
even understand how a robots.txt work (basic sysadmin knowledge) because they set an allow rule to an user agent that had not been disallowed in any previous rule on the robots file. Also, the other day, from another chemicloud account from one of my clients, a support agent on the chat was asking me on the chat how can she check the server response of a page. Another case of an agent lacking basic sysadmin knowledge.
This is not a problem specific to the agent that breaks basic hosting management protocols or the other support agent that didn't know how to use the chrome inspector, both cases are just a signal of how unsustainably is chemicloud escalating its growth. They are not investing enough in support service and this is what will end up breaking up everything. Not the inflated prices compared to competitors, its the terrible support service, because that was the only added value from this company in comparison to the competitors and it used to be brilliant 2 years ago when I came, and I recommended every client to do so. Not anymore, I'm leaving and my clients are leaving.
I signed up with their free hosting service, at the same time I paid $25 for a domain name. It's been a week since I bought t...展开
his domain name. They received the money, but I have no access to manage it !! Added to that, they do not even respond to my messages ... anyway, I do not sit idly by, I will write in all the forums on the web ... I have the invoice and proof that they ripped me off.