I thought that for this price I would get a crappy vm but instead I got a pretty decent one which I can host pretty anything ...展开
light I want for example a pretty small website, a teamspeak server, sinusbot and that for only 1,32euro, for this price I bought several vps and none of them have issue or latency or it's very very rare, the support is pretty fast, I would say 100 times better than ovh or soyoustart (on dedicated servers !) it really feels like justhost is doing that volontary where some ppl charge $10 for this quality.
Keep UP the great work justhost.ru !!!
One of their support agents changed by mistake the setup of a website that was not on my account. Their support agents do not...展开
even understand how a robots.txt work (basic sysadmin knowledge) because they set an allow rule to an user agent that had not been disallowed in any previous rule on the robots file. Also, the other day, from another chemicloud account from one of my clients, a support agent on the chat was asking me on the chat how can she check the server response of a page. Another case of an agent lacking basic sysadmin knowledge.
This is not a problem specific to the agent that breaks basic hosting management protocols or the other support agent that didn't know how to use the chrome inspector, both cases are just a signal of how unsustainably is chemicloud escalating its growth. They are not investing enough in support service and this is what will end up breaking up everything. Not the inflated prices compared to competitors, its the terrible support service, because that was the only added value from this company in comparison to the competitors and it used to be brilliant 2 years ago when I came, and I recommended every client to do so. Not anymore, I'm leaving and my clients are leaving.
I stopped to be a customer of this hosting provider years ago, but, somehow they managed to charge my card and now I am in pr...展开
ocess of claiming MY money back. So, is it healthy situation? Can such provider be trusted? Sure not. I have no doubts on getting my money back, but time and resources spent on blocking card, traveling, communication, etc. - are non-refundable. As about services quality - sluggish.