Just switched to a yearly billing cycle and got a great deal after testing our their Bronze VPS for a few months, things have...展开
been running pretty smooth with no downtime or hiccups during this time. The features are very good for the prices they have and they also increased everyone's bandwidth for free a while ago. Didn't interact with the support team too much, since I know my way around cPanel but they seemed pretty fast and helpful.
I don't really understand the tons of negative feedbacks, and honestly, I think most of them are paid by competitors.
If we c...展开
ompare the typical low-cost companies such as GoDaddy, Bluehost and the like, I think NameCheap is the best option, AND THE ONLY ONE THAT OFFERS A SUPPORT TICKET SYSTEM, while competitors only offer chat and phone - this latter fact is just ridiculous btw.
The only thing I didn't like is speed - if we compare website speed, NameCheap is clearly the worst option. But hey, low cost shared hosting is not for serious businesses where speed is really important.
NameCheap's domain hosting is one of the bests in the market, and their private email hosting is also top notch.
I also really like their UI. It's very user-friendly, very well designed, actually one of the best hosting backend design I've ever seen.