Good value and fast support, overall very happy with my 3 VPS. Rare to find Taiwan located servers.

We have never had any downtime while using their services, and the pricing for the managed server packages is fair and transparent. My current two VPSs at ChemiCloud have been extremely fast, reliable, and stable.

Please be careful when choosing this company . I chose a VPS from this company and paid annually. As soon as I installed the lnmp environment, The VPS server was closed, the company support saying that I was sending spam, and... 展开 then I filed a protest. After reinstalling the system, it turned on again. I continued to install lnmp and actively closed port 25. When I slept, I found that the service was terminated. The reason was still spam, So I asked them to investigate this situation and refund. At the time of purchase, their website clearly stated that there was a 30-day money-back guarantee. As a result, they refused my refund request. I asked them to actively check my behavior on the server because of their so-called spam, I did not send it. But they do not respond to my request.
There is another weird thing. At the beginning of the service, I could not log in to their vps server with ssh. After I sent a service order request, I could log in.
I suspect that they control the client's server for improper gain, or that the server is completely hacked.
Please be cautious. 收起

I was honestly planning to sign up for Established Reseller Plan until i stumbled upon the pricing page. I must say that support was good and even waited for 15 mins since i had an urgent phone call to attend.
Anyways, long ... 展开 story short and here is the break down of events.
- So when I moved to buy now page, i was a bit shocked looking at the pricing (screenshot attached)
-- What they advertised is $17.49 per month so according to this it should be $209.88 for 12 months but they are asking for 9.40
- When i asked the support staff, he told me that this is what it is and you can pay monthly and remain on $17.49
-- Then when i asked him that this would not be true because your terms on pricing say something different (Link to screenshot https://ibb.co/HGP9jg5)
-- Response was sorry that we are unable to meet in the middle way and the chat closed
Seriously they should be ranked the lowest when it comes to reseller hosting and what a disappointment. 收起