I'm very happy with the quality of the hosting.
My Australian sites are now blazingly fast, so I'm very happy with the result...展开
. Value for money is god as well with the new build-your-own service.
I can't speak to their support as I've never needed it. Everything's been pretty much perfect.
One of the other reviewers was unhappy with the $99 entry fee. I personally like it - it keeps away the tyre kickers, it's probably an effective filter mechanism against smaller clients that'll take up a disproportionate amount of support time.
One of their support agents changed by mistake the setup of a website that was not on my account. Their support agents do not...展开
even understand how a robots.txt work (basic sysadmin knowledge) because they set an allow rule to an user agent that had not been disallowed in any previous rule on the robots file. Also, the other day, from another chemicloud account from one of my clients, a support agent on the chat was asking me on the chat how can she check the server response of a page. Another case of an agent lacking basic sysadmin knowledge.
This is not a problem specific to the agent that breaks basic hosting management protocols or the other support agent that didn't know how to use the chrome inspector, both cases are just a signal of how unsustainably is chemicloud escalating its growth. They are not investing enough in support service and this is what will end up breaking up everything. Not the inflated prices compared to competitors, its the terrible support service, because that was the only added value from this company in comparison to the competitors and it used to be brilliant 2 years ago when I came, and I recommended every client to do so. Not anymore, I'm leaving and my clients are leaving.
PEDOPHILES IN AUSTRALIA ARE SUPPORTED BY SYNERGYWHOLESALE; THEY WILL NOT ANSWER TO ANY REPORT OF PRIVACY VIOLATIONS LIKE IT'S...展开
DONE BY CHESSCHAT.ORG.AU KEVIN BONHAM AND KARTHICK RAJENDRAN.
THEY ARE BEYOND DISGUSTING, THEY IGNORE YOU LIKE TRASH LIKE WIKIDIOTS DO ON WIKI-PEDO-IA, WHO THINK THEY RE GODS AND SO MUCH ABOVE YOU LITTLE PEOPLE. STAY AWAY FROM THEM AS PRIVACY VIOLATIONS ARE ENORMOUS; YOU COMPLAIN ABOUT SOMETHING AND THEY WILL PUBLISH YOUR ENTIRE EMAIL TO SAY THE LEAST... DONT PUT YOUR LIFE IN JEOPARDY BY HAVING YOUR PERSONAL INFO RELEASED IN THIS DIGITAL WORLD TODAY WHERE EVERYTHING STAYS FOREVER, TRUE OR NOT!!!