I've used WholesaleInternet in the past. I always used the 'Instant Dedi Service' and from that I always had a bad hard drive...展开
here and there and it would get resolved. One thing that I wish they provided was a backup service. I way of offloading your information so that you can restore your server easily, however they will plug in your old drive and allow you to copy the needed files and there support is very fast. One thing to note is there support is hardware only! This is an unmanaged service so don't expect to get the answer you're looking for if something isnt working the way you like.
I now use there custom dedi service and it is much better! They provide on the go upgrades and everything. I've been a customer for over 6 months and have not experienced many problem thus far.
I felt a need to post a review since all I keep seeing is bad reviews. I've had nothing but a good experience with Wholesale Internet.
One of their support agents changed by mistake the setup of a website that was not on my account. Their support agents do not...展开
even understand how a robots.txt work (basic sysadmin knowledge) because they set an allow rule to an user agent that had not been disallowed in any previous rule on the robots file. Also, the other day, from another chemicloud account from one of my clients, a support agent on the chat was asking me on the chat how can she check the server response of a page. Another case of an agent lacking basic sysadmin knowledge.
This is not a problem specific to the agent that breaks basic hosting management protocols or the other support agent that didn't know how to use the chrome inspector, both cases are just a signal of how unsustainably is chemicloud escalating its growth. They are not investing enough in support service and this is what will end up breaking up everything. Not the inflated prices compared to competitors, its the terrible support service, because that was the only added value from this company in comparison to the competitors and it used to be brilliant 2 years ago when I came, and I recommended every client to do so. Not anymore, I'm leaving and my clients are leaving.