Just migrated from hostgator because their shared hosting is so slow for WooCommerce; Cloudways is much faster and a great ch...展开
oice. Migration done in a few clicks via wp plugin.
I needed help with some SSL issues and tech support at Cloudways is amazing! Fast and efficient.
Spoke with Areeka and Sajjad and they were both very helpful and solved my issues. Thank you!
Let me start off by saying that this hosting company is not for most people. You don't want to use them for a normal blog or ...展开
startup site. If you operate a very large site or a corporate webpage that you want to ensure has excellent uptime, however, this company can help. They aren't the cheapest option out tthere, but they have servers all around the world so you can easily serve all your customers. The support is first class and they are there to help you with anything you need. If you need the best co-location services, you will want to look at Peer1.
After hurting my website they don't want to cancel my account and keep asking me for money!
A while ago they cancel my accoun...展开
t and deleted my files/website only after a week or so of non-payment. During this time Google de-indexed my website and gave me a penalty as well.
The billing problem was only that month. The problem is that they keep charging me while the website was not live.
Now they don't want to cancel my account and they are asking me to pay for the previous invoices. Pay for what? A service I did not use? Pay for hurting my website in SERPS?
This is abusive and illegal what they are doing. Stay away from this company!
I have been using the on-demand server offering for a number of years. They just announced in June that the service will be d...展开
iscontinued by the end of September. No compensation, no assistance, no reason, poor communications, no method of converting. I have been forced to go to another vendor and rebuild the server from scratch at great expense (4 days effort). Will never consider this organization again.
The whole point of using a cloud service is that they take care of the infrastructure and ensure its availability. By cancelling the service on short notice and without reason, it is like the service has crashed. The only consolation is that I got 3 months notice. It was a good thing I was not in the middle of a major project.
Turns out the new vendor was cheaper.