The platform is great. However, there is an issue with my cdn and my website and after 48 hours it still has not been resolve...展开
d. I am aware that I have a standard support package but this should be part of the package as it is from their end. One other issue which I was not aware when I decided to go with them is that they are using a late version of PHP. Not great for speed. You have to be on the next suppôt level, to be upgraded at a cost of £100 support for at least 6 months. Not happy right now.
I was looking for the best hosting company in China, and I think I found it. English is my first language, so I was glad to ...展开
see that their site could be easily translated into English. They even did a good job with the translation. The one problem I have with this site is that they don't list their prices right away. This is why they got only three stars in that section. The actual prices are fair, but I wanted to be able to see them more easily.
Now that I'm signed up and working with them for about 6 months, I have no complaints. They work well all the time and keep my site running smoothly without interruption.
This hosting company is an absolute dumpster fire. They offered me the free migration, which took 13 days to finally be compl...展开
eted. Once it was completed it was a complete disaster. Some of things I saw:
- My ssl certificate never was secure with the transfer
- My emails asking for customer support weren't going through to them
- My website was getting constant spamming comments after moving over to their hosting
- My website crashed for 3+ hours on back to back days
- slow service because no one is based in the US
I ended up just going back to siteground. You would have to put a bullet in my head for me to suggest Cloudways. The absolute WORST customer service and company i've ever had to deal with. This place literally had my website crashed for back to back days and couldn't figure it out. I hate everything about this company and would suggest to not work with them!
Looks like their website doesn't properly function. I couldn't check domain names, trying several times with different browse...展开
rs. I definitely dont wont my website to be kept on their servers.
On submission of this form :which service did you use with hichina" you cant even choose anything else except "I dont know". I think it is not correct at all.