I installed a script and had problem with it. En.Rizal and the technical team helped me out of this difficult situation with ...展开
dedication untill it was resolved. I would like like to thank them very much. I have 3 other domains and website with Internet-webhosying.com. Throughout the years have helped me greatly. I would reccomend them very strongly. Thank you team, warm Regards, Dr.Mohan
This hosting company is an absolute dumpster fire. They offered me the free migration, which took 13 days to finally be compl...展开
eted. Once it was completed it was a complete disaster. Some of things I saw:
- My ssl certificate never was secure with the transfer
- My emails asking for customer support weren't going through to them
- My website was getting constant spamming comments after moving over to their hosting
- My website crashed for 3+ hours on back to back days
- slow service because no one is based in the US
I ended up just going back to siteground. You would have to put a bullet in my head for me to suggest Cloudways. The absolute WORST customer service and company i've ever had to deal with. This place literally had my website crashed for back to back days and couldn't figure it out. I hate everything about this company and would suggest to not work with them!
I never met such a WORST hosting company ever. I have developed a cloud system which hosting in their multiple server. Some o...展开
f the server was working without any issue but not for all. When I send in the request to ask them fix it, they delay the issue for 3 days and come back to you without any proper explanation. What they told me was trying their best to troubleshoot but there is nothing wrong with the server and push the responsibility back to me. I do some screen capture to proof that same system is actually working well in server A but it's fail in server B. I request them to explain if they said this is nothing to do with their server. But the ignore my query and telling me to migrate all my hosting to the server which is working. I lost my confident on that. Below is their slogan :- "Management Note: Our goal is for 100% customer satisfaction." I think better change the slogan to " We will try our best to satisfy our customer. But if we fail to do so, that's reasonable due to our limited knowledge in managing cloud server".