WTH do they want my passport to setup an account? I was ready to move my website from namecheap to cloudways BUT I couldn't e...展开
ven setup an account there without giving them my passport image! They said it's to prevent abuse of their free trial. I told them, I do not want their free trial, I will pay immediately as I am already prepared to move my site over. But they still wanted my passport details. WTH?!! ZERO STARS.
Have used them for about 2 years and now in the process of changing to another host. The straw that broke the camels back. Cu...展开
stomer support is in India and is NOT 24/7. No service in US daytime hours and NO WEEKEND service at all. Sometimes they respond in the same 24 hour cycle. Sometimes it's 4 days. Sometimes they fix it 1st shot, sometimes not. Email server down a lot.