Moving to Rackspace cost us $7500 more than staying with AWS and all of that cost should have been prevented by the services we bought from them. Howe...
ver, when we asked for assistance it took them 6 months and dozens of calls to diagnose and find the cause which was something they should have reviewed as a part of the service we contracted for. Their negligence in oversight and lack of customer service cost us thousands and they refused to take any responsibility for their part even though they could see the long delays in response time. Do NOT switch from AWS to Rackspace!
I asked to move to a cheaper plan and they kindly assisted to clone my site. I asked that they will delete the old me.
After several months I disco...
vered that they ignored my request to delete the data from the old server and that they overcharged me for several months!
I told them to return my money but they offered only a 50% refund!
STAY AWAY FROM THEM