Just migrated from hostgator because their shared hosting is so slow for WooCommerce; Cloudways is much faster and a great ch...展开
oice. Migration done in a few clicks via wp plugin.
I needed help with some SSL issues and tech support at Cloudways is amazing! Fast and efficient.
Spoke with Areeka and Sajjad and they were both very helpful and solved my issues. Thank you!
I run a small publishing and printing company. With SecureRack, I outsourced my file and ERP servers into the cloud and gaine...展开
d space for my core business machines, so I could improve productivity and revenue.
I appreciate the fair prices, the good and competent support as well as the fast performance of servers and connection. Furthermore, all data remain in Switzerland which makes me capable of printing sensitive documents from financial institutes that underlay Swiss data protection law.
After hurting my website they don't want to cancel my account and keep asking me for money!
A while ago they cancel my accoun...展开
t and deleted my files/website only after a week or so of non-payment. During this time Google de-indexed my website and gave me a penalty as well.
The billing problem was only that month. The problem is that they keep charging me while the website was not live.
Now they don't want to cancel my account and they are asking me to pay for the previous invoices. Pay for what? A service I did not use? Pay for hurting my website in SERPS?
This is abusive and illegal what they are doing. Stay away from this company!
After completeing the changeover of all our processes onto a securerack VM, in less than 6 months we received an email from S...展开
R informing us that we have a couple of months to move to a new service because the service will be discontinued. Not to mention the outages we experienced - which are never explained!
Here is the email:
Dear Sir or Madam
For strategic reasons, our company decided to retreat from cloud service. Therefore, our cloud services «SecureRack vDatacenter» will be terminated by March 31st, 2017.
Please make sure to backup or transfer your data to alternative servers by then. We recommend the comparison portal www.cloudorado.com which provides a vast overview of cloud service offers.
As from January 1st, 2017, it will no longer be possible to place new «SecureRack vDatacenter» orders. Existing services are still available free of charge until March 31st, 2017. We recommend you to transfer your data as soon as possible, as all data and servers will be deleted irrevocably on March 31st, 2017.
If you have any questions, please contact us by phone +41 44 512 88 88 or E-Mail email@example.com.
We thank you for your understanding.
Your SecureRack team
Backbone Solutions AG
Phone +41 44 512 88 88
Great job!! Why did they take our business if they knew they will be closing down the service? We had to re-pay the app developers and DB admins to move everything to google cloud - NOT CHEAP FOR A SMALL BUSINESS!