This hosting company is an absolute dumpster fire. They offered me the free migration, which took 13 days to finally be compl...展开
eted. Once it was completed it was a complete disaster. Some of things I saw:
- My ssl certificate never was secure with the transfer
- My emails asking for customer support weren't going through to them
- My website was getting constant spamming comments after moving over to their hosting
- My website crashed for 3+ hours on back to back days
- slow service because no one is based in the US
I ended up just going back to siteground. You would have to put a bullet in my head for me to suggest Cloudways. The absolute WORST customer service and company i've ever had to deal with. This place literally had my website crashed for back to back days and couldn't figure it out. I hate everything about this company and would suggest to not work with them!
I had servercheap.net as a solution, there was a problem with their image on Ubunut 18.04 that would not allow me to change t...展开
he hostname. I ope the ticket and the support person replies with a googled article that explains how to change it. However, I already knew how to change it, i kept changing it, tried it 10 times before opening a ticket. Every time I would reboot it would revert it back to the same Ubuntu18 hostname. So, I responded to the ticket explaining that they didn't read my ticket, but they said the case was closed and I needed to follow the link. I replied again, told him I did follow the document but after rebooting it would still revert. So, they band me from their service and destroyed 30gb of data that I cannot get back.
DO NO USE THEM...