This hosting company is an absolute dumpster fire. They offered me the free migration, which took 13 days to finally be compl...展开
eted. Once it was completed it was a complete disaster. Some of things I saw:
- My ssl certificate never was secure with the transfer
- My emails asking for customer support weren't going through to them
- My website was getting constant spamming comments after moving over to their hosting
- My website crashed for 3+ hours on back to back days
- slow service because no one is based in the US
I ended up just going back to siteground. You would have to put a bullet in my head for me to suggest Cloudways. The absolute WORST customer service and company i've ever had to deal with. This place literally had my website crashed for back to back days and couldn't figure it out. I hate everything about this company and would suggest to not work with them!
We wanted to host a website and improve loading times in mainland China. First we had problems with MySQL and PHP versions, t...展开
hey moved the service to another machine. This took a while. Then we had several other issues. In the first month we had to submit 9 tickets.
Support is terrible. They take ages to answer and they never do things right the first time. I even had to instruct someone how to do their job.
Don't. Host. Anything. Here.