So i decided to join Cloudways from Siteground after reading about it. So i started migrating my website, as i did, i found o...展开
ut my website on shared hosting worked much better than their server.
Before buying their services i had few questions, so a guy named "Asif" who is apparently the Customer success executive, kept sending me the same pre-written email for all the questions i asked, and then stopped replying me
Later, my Websites started getting broke, keeping the fact in mind that my website are active ones and get a good amount of traffic. I reached to their support, they just sent me links to the tutorials, which are just tweaks but not permanent solution.
They also promised three days of free trail, i cancelled my account within a day yet they charged me for the time i used their platform, which is again, an illusion.
They're not what you will read on internet. Support and the server speed isn't exceptional.
Squarespace sent me a questionnaire that said it was no longer available as soon as I clicked the unsatisfied button so let m...展开
e create my own survey:
Did the representative solve your problem? No
Did the representative listen well enough to understand your problem? No
Was the representative condescending? Yes
Will you continue to use Squarespace services in the future? No a couple of months before my contract with Squarespace is up for renewal I will begin creating a site on an alternate platform.
I am posting here because Squarespace is impossible to contact either by email or phone and redirects you to an annoying generic FAQ every time you try.