I started using Typical Hosting about 3 years ago their services are great and I have never had any downtime. Their customer ...展开
support is great considering they only have an email & ticket system in place and usually I would get a reply within 10mins-4hours depending, but. They have very friendly staff who have helped me with my website a lot! and if they can't do anything on their side they send me in the right direction so I can get my problems resolved.
I would also like to add that their pricing can seem a bit much but after using their services I can comfortably say am much happier here than my previous hosting provider.
This hosting company is an absolute dumpster fire. They offered me the free migration, which took 13 days to finally be compl...展开
eted. Once it was completed it was a complete disaster. Some of things I saw:
- My ssl certificate never was secure with the transfer
- My emails asking for customer support weren't going through to them
- My website was getting constant spamming comments after moving over to their hosting
- My website crashed for 3+ hours on back to back days
- slow service because no one is based in the US
I ended up just going back to siteground. You would have to put a bullet in my head for me to suggest Cloudways. The absolute WORST customer service and company i've ever had to deal with. This place literally had my website crashed for back to back days and couldn't figure it out. I hate everything about this company and would suggest to not work with them!