I'm honestly just going to paste what I just told the live chat agent here at hostadvice - I never have problems with custome...展开
r service, but they were ridiculously rude and not helpful. It's refreshingly like a new company from my experience now, after dealing with multiple customer service and billing reps. Love the customer service now, so paired with the product they offer - definitely my favorite web company. I mean that. Can't imagine a reason to go with anyone else if you look at all of the numbers. Especially when you look at Vultr's new high efficiency server that uses nvme storage. Love it. I should definitely shout out the last customer service rep I just dealt with. They may have been with billing, but they still actually worked through a quick technical issue I had. Thanks Jahanzeb Ali! Respect to the people running this hosting company for seeing the turnaround through. I'll definitely be recommending to anyone I do business with.
You will have a lot of options to choose from with UOL Host. They are all quite good, but it is important to take the time t...展开
o find the one that works best for you. Another thing to keep in mind is that the prices are way better if you pay for a year or longer up front. This is well worth it if you have the money. I would say this is one of the best hosting providers in Brazil, especially for business sites.
After hurting my website they don't want to cancel my account and keep asking me for money!
A while ago they cancel my accoun...展开
t and deleted my files/website only after a week or so of non-payment. During this time Google de-indexed my website and gave me a penalty as well.
The billing problem was only that month. The problem is that they keep charging me while the website was not live.
Now they don't want to cancel my account and they are asking me to pay for the previous invoices. Pay for what? A service I did not use? Pay for hurting my website in SERPS?
This is abusive and illegal what they are doing. Stay away from this company!