I've been with a number of hosting companies over the years but I settled with KnownHost many years ago. Their services are ...展开
always working as they should and their support team are quick to reply and deal with any queries you have. If you have a managed service they will do what they can on your VPS and give you a full update of what they are doing and what they have done. I can't fault them at all. Great job, KnownHost!
They will try to hold your domain hostage if you try to transfer service and make every attempt to persuade you to do it the ...展开
way they "recommend" so it can be done quicker- aka give them access to your desired new host. And byou have to contact them by phone to even get that far. Otherwise, they'll claim your request is "being reviewed" and they can't predict how long it will take. Since when does an owner or administrator need permission to move their domain? It's a crock and they're a mess.
Worst mistake of my life was signing up with these guys. One of my accounts was hacked and their abuse team sent me an email ...展开
alerting me to the files that were malicious. I deleted all of them except one (which I missed by mistake). Because of this, on a Friday night, they shut my site down - took it off line. Then they give me the spin that their 'abuse team' is different from their "support team" and they only work 9-5 monday to friday - no after hours support. So my site is now offline until Monday at the earliest. Dreadful service, in no way fit for a professional business to rely on. Please learn from my mistake, avoid these guys at all costs.