Recently purchased Dreamhost's VPS, $15 in January, used to host WordPress, for a person who often uses VPS, it is too slow t...展开
o get started with his fully managed VPS, FTP, MYSQL, domain name need to set their own, Uploading files requires FTP, but the pursuit of stability, I continue to use. However, his customer support is really slow. It took 4 hours to reply to Case. Is it because the United States is now a day off?
we bought basic server pack with microhost . they told 24 hr service fully secured nd high speed no down time etc..... but th...展开
e day one after receiving payment , we could not able to contact ny person or service support properly. when ever we called only one person named mamtha attened the call and never listen what we say and simple ask to sen mail. but even after sent many mails to request solve our problem... still no response. all our site has been attacked by virus and 1000 of spam mails come to our email ids. when we ask the web experts ,they told ,its due to poor service security. after sales the sales person named navin vanished or no more . we tried his mobile number 9899980752 more than 100 times for the past one month but ?????????????????????? when call support only mamtha attened and answered roughly and irresponsible ??????/ since we didnt get proper support only we changed our service provider . but now we feel that they are 1000000000000000000000000000000000000000 thousand times far better then your service . if you are not able to solve our problem, please return our money we will withdraw your service immediately .
After three years of happy and reliable hosting on Dreampress, changes in Dreamhost's web servers, hosting service, and techn...展开
ical support forced our online business to go elsewhere.
It began with unexpected servers crashes which quickly became daily and unresolvable. In about a week we dropped from years of stability to every-day troubleshooting to keep our site online.
And with each crash, we learn our server was running out of memory but tech support seemed less specific about the causes or instability. Instead, they chose to up-sell us on a new “Openstack” server deployment, promising better caching and performance -- at the same price.
We were thrilled with how fast we were operational on the new 'bionic' server but not happy to discover this upgraded server would actually cost us 35% more annually, that the memory configurations were no different, and ultimately the server crashes would continue.
For the next 10 weeks, we meticulously followed Dreamhost's advice to optimize our site build, to employ different caching strategies, to minify, to defer code, to better optimize images, and reduce page loading sizes.
We did everything required to get us to an A-rating with GTmetrix but the server crashes continued while Dreamhost offered us no effective assistance with resolving what became a maintenance nightmare.
The final straw was learning that DH tech support was aware of a bug in the new servers that prevented some MySQL DBs from restarting after a server crashes. When we migrated our site off of Dreamhost servers, they still hadn't isolated the problems or taken any ownership of them.