I signed up with A Small Orange despite seeing many bitter reviews on the internet. I've been using ASO shared (small) plan f...展开
or 3 months. Never experienced any issue with their service. I've monitored my website uptime with Jetpack plugin of wordpress and tested speed, server response time regularly. Never experienced any downtime in last 3 months. Pingdom shows my website is faster than the 98% website. Actually, so far I'm very happy with their service.
It is true that their support ticket is very slow and they took almost two weeks to reply my ticket about registering a new domain. But I never had to wait more than 3 minutes to get live chat support. My ticket was solved instantly via live chat.
Another good thing about ASO is their server name and user area interface is very unique and user friendly.
Hope ASO will remain consistent with their good service. Best wishes for ASO team!
Poor service, money grabbing and poor functionality. Took £200 30 days early when I could not cancel auto renew, tried to can...展开
cel and get refund but they refused to offer more than 50% even though I had transferred the domain away and had no intention of using the services. Support woefully inadequate and very unhelpful support. They are only interested in the money. 2 out of ten is generous, its 2 only because I could could not make the stars show a lower score.