Eleven2 has really saved me. I got my site hacked by not updating it for a few years and they had backups and the site and re...展开
stored it all within 20 minutes. I've not really needed customer support because they've been up and rock solid for so long. When I did need to contact them, I went on live chat and they answered within a minute. They are awesome!
They are great when there are no issues, but beyond this, they're customer service has left much to desire over the years. I ...展开
have been wanting to make the change for 3 years now, but haven't due to so many accounts and client accounts routed through them. I don't believe they'll miss me or or take much note of any reviews/response, but if anyone is looking for hosting services, think about what you need. If cheap is your goal, and you aren't in need of tech support/billing support, then, you can probably use them. If you sometimes need tech support with database issues or cms support, look elsewhere. I have lost domain names, because in the past was told my account was on a recurring payment and it wasn't. I have also had website downtime for each year on my recurring payment, because their systems were not configured correctly. Has been a hastle working with them the last 3 years around this time each year, so now I'm using the hassle to switch over to a new server and eco system. Good luck.