The Customer Support Service via Support Ticket portal was pretty fats and the folks who helped me resolve some of my previou...展开
s issues were done well and explained the steps i needed to take to make my websites function properly and fast .Just recently i had an issue with my website showing the connection is not secure. I wanted to get a free ssl certificate to make my website show the lock icon to make the website secure. Hopefully in the near future i will get the lifetime SSL certificate for one of my websites to just maintain my best websites secured properly. The Panel is pretty comfortable and easy.
Other than that overall , Engineer BD is a great hosting service to use and i plan to stay with them for a long time and hope Engineer BD might have some special offers once my three-year package ends.
I have had websites on quite a few hosted servers, like hostgator and siteground, including dedicated ones, but moved to Kama...展开
tera due to their lack of support and my interest in learning how to do a little bit of this myself.
On many of those other platforms any more, even if you are paying for support and if something goes wrong, they refer you to a web admin that you have to pay extra for. I caused some problems with my sites on Kamatera recently and had to due a full backup,
It was done very quickly and we had a few issues which they stuck with until they were resolved and I am very happy.
Defientely worth it for the price!