The one thing that is important to me is getting help with my website. They have great support articles and they are always helpful when I need it!
Cris Kearns
4.6
People are very polite.
I have been with Exmasters web host for over four months everything is ok on their VPS hosting. The technical support is responding rapidly and compet...
IMH Shared Email Servers End Up In Spam Databases, Causing My Email to Be Rejected
I've been an IMH customer for 10 years and been generally satisfied with their service. But over the last six months, I have been getting increasing ...
amounts of email rejected by yahoo, aol, mac, outlook, and others because IMH's shared email servers have been registered in various spam databases, including SpanHaus.
Over these last six months I have filed numerous tickets with support, seeking a solution. Support, each time I file a ticket, "rotates" the email server IP address. Things work fine for a couple of weeks, then the new IP address ends up in a spam database and I start getting rejected emails again. This last time, it was only two days after I filed the ticket that I started getting rejections.
IMH support has been no help. Their "solutions" are:
1) Keep filing tickets each time I get a kick back and they will rotate IP addresses.
2) Upgrade to a VPS package at $140 more per year and with resources I don't need.
3) Move my email to Google Gsuite.
What they haven't been able to do is tell me why they cannot get their email servers out of spam databases. I can only guess that this is because they are hosting spammers and not doing a good enough job of blocking them. Doesn't matter, I need a new ISP.
