I purchased the Cloud VPS and seriously this is the worst hosting provider i ever experienced.
My previous hosting provider i...展开
s A2 Hosting and maybe transferring my business to Fastcomet was the worst choice i ever made.
Please do your self a favour and choose another hosting provider.
First and most important issue was the performance on my previous hosting provider i was receiving an A-B grade on gtmetrix but when i transferred to fastcomet i went to F-E grade. They tried to increase the performance and went to B-C.
The technical support chat is not a technical support chat they just tell you to create a technical support ticket. As for the sale department they don't even read your questions they just reply whatever suits them. Also they lack a lot of features compare to their competitors.
I have ordered a service on their website via the customer chat but only received a part of my service. They said customer se...展开
rvice made a mistake with the price and offered me to pay to receive full orders or get a full refund. 1 day later I decide to take the refund. Surprise they can't refund me. They said it's been 48hours but the support ticket clearly say 1 day ... You may note the fact that they don't even let you time to answer they already closed the ticket.